Permission to Speak – Episode #2 – Craig Price – Interview with Kelly Vandever on Leadership Lessons from Toxic/Difficult Employees

Permission to Speak

Video Blog & Podcast

Hosted by Leadership Communications Expert Kelly Vandever

Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose.

Our Guest this Episode – Craig Price


Topics include:

Not speaking up is the cause of most people’s misery at work

Speaking up and getting shut down

Difficult people

How to deliver negative news in the workplace

Toxic employees

Trying to help, not communicating the right way

Not going along with the flow

Don’t disregard the message because you don’t like the messenger

Listen to the message

Listening as a manager

Don’t take negative responses personally

Don’t use the trap of, “So you don’t like my idea, what’s your idea?”

Poke holes into new ideas before you implement – easier to fix before you implement

Constructive feedback – criticism with reasons

You don’t have to prove how right you are

Expand on feedback privately, rather than argue in a meeting

Employees feel like they’re being heard

Advice for people who are called the negative person

Look at your delivery system (if you get called the negative person)

Difference between attitude and personality

Express yourself in the way that’s most palatable for others to hear

Am I being too direct

A “crap sandwich” … positive stuff wrapped around the negative information

Know your employees, know your manager

Am I being too direct

Find people who will be honest with you

Speaking up

Being perceived as negative / being perceived as helpful

Organization culture

Proactive, open cultures

Allow people to talk

People give better feedback when they feel heard

If you don’t want negative feedback, you’re probably doing something wrong (and you know it)

Good bosses want to hear constructive criticism

Worry

Control

Being an obstacle remover

http://TheRealistsGuide.com

http://Lulu.com/shop/craig-price/2016-calendar-of-zoo-animals/calendar/product-22408051.html

 

Kelly Vandever is a leadership and communications expert who helps leaders and organizations thrive in today’s attention-deficit, entertain-me-now, wait-while-I-post-that-on-Facebook world.   Connect with Kelly and discover how being professionally human can bring you better business results. 

Contact Kelly by phone at 770-597-1108, email her or tweet her @KellyVandever.

 

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RT @KellyVandever: Know what to do about a toxic employee? Get some new ideas w/Craig Price @price_points – https://t.co/6mLjpQ13sU

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